Last updated: August 13, 2026

Novora Smile ("we," "us") operates this store, powered by Shopify, to give you a smooth shopping experience (the "Services"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. If this Policy conflicts with our Terms of Service on privacy matters, this Policy controls. By using the Services, you acknowledge this Policy.

Information We Collect

Depending on how you use the Services, we may collect:

• Contact details — name, address, phone, email.
• Payment information — card and billing details needed to process your order.
• Account information — username, password, preferences.
• Order activity — items viewed, carted, purchased, returned, or exchanged.
• Your communications with us — e.g. support messages.
• Device and usage data — IP address, browser, and how you interact with the Services.

We collect this directly from you, automatically as you use the Services (including via cookies), and from service providers and partners who work with us.

How We Use It

• To run the Services — process payments, fulfil and ship orders, manage your account, handle returns, and personalize your experience.
• Marketing — send offers and promotions by email or text, and show relevant ads, where permitted.
• Security — authenticate accounts, prevent fraud, and keep the Services safe.
• Support — respond to your questions and maintain our relationship with you.
• Legal compliance — meet our legal obligations and enforce our policies.

How We Share It

We may share personal information with: Shopify and other vendors who perform services for us (payments, hosting, fulfillment, analytics); marketing partners, subject to your applicable opt-out rights; parties you direct us to share with; our corporate affiliates; and others as required in a business transaction (e.g. a merger) or to comply with the law.

Shopify's Role

Our Services are hosted by Shopify, which processes personal information to help us provide and improve them, and information may be shared with Shopify and its sub-processors, including outside your country of residence. Learn more in Shopify's Consumer Privacy Policy or manage your rights via the Shopify Privacy Portal.

Third-Party Links

The Services may link to other websites. We aren't responsible for the privacy practices of sites we don't control — please review their own policies before sharing information with them.

Children's Privacy

The Services aren't directed at children, and we don't knowingly collect personal information from children under the age of majority in your area. If you believe a child has provided us information, contact us and we'll delete it.

Security & Retention

We use reasonable safeguards to protect your information, though no method of transmission or storage is perfectly secure. We keep personal information only as long as needed to serve you, meet legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of the sale/sharing of your data for targeted advertising. You can also unsubscribe from marketing emails at any time using the link in those emails. We won't discriminate against you for exercising these rights, and we may need to verify your identity before acting on a request.

Complaints

If you have concerns about how we handle your information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may store and process your information outside the country you live in. Where required, we rely on recognized legal safeguards (such as the EU's Standard Contractual Clauses) for these transfers.

Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or for legal reasons. We'll post any changes here and update the "Last updated" date above.

Contact Us

Questions about this Policy or your privacy rights? Call +1 646-299-8716 or email abkecommerce1@gmail.com, or write to us at 1819 Williamsbridge Rd, Apt 1B, Bronx NY 10461, United States.